Britain’s weather this year has been unpredictable, with some areas across the country seeing the worst floods for centuries. Not only does this leave families in ruin, but businesses aswell have been left to sink, and go under so to speak. With extreme weather events caused by warming climates likely to become even more frequent, what can businesses do to ensure the impact of these events are kept minimal at best?
High winds, flooding, closed roads; they all affect our businesses leaving it very difficult to run our businesses normally. To keep disruptions minimal, business telephone system features such as voicemail, call divert and computer telephony integration ease the strain on your business. If you can capture that all important customer order through call diverting and voicemail whilst you recover, you can still keep your business functioning during the difficult times.
Some of the benefits of implementing call divert include:
- People are available even when they are out of the office.
- Important calls can be forwarded to a mobile or home phone.
- Call forwarding can call alternate numbers until it is answered.
- Customers can always speak to someone if needed.
Voicemail isn’t always the best option
- Some customers will not leave a voicemail.
- Callers are prevented from leaving a voicemail.
- Voicemail can still be used as a final option.
Call divert can increase your presence
By having multiple telephone numbers forwarded to the same place, this allows a business to expand its presence from that perceived by the customer. This lets customers call a local or free number, this then forwards the customers call to your main business telephone line. Many people will believe that with placing a long distance call, additional charges will be involved.
These highly effective business telephone system features are easy to set up and can be implemented at a worthy cost to your business. Make sure your defences can withstand the fluctuating weather changes we keep facing www.onlinebuymobile.com/.