Mon. Jul 22nd, 2019

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Complete Guide to Troubleshoot an Existing Internet Connection

3 min read

If you are fed up of your internet connectivity problem and looking for some effective methods to troubleshoot your issue, then you’ve arrived at the right place. In this post, we’ve come up with this useful and helpful tutorial that will guide you step-by-step on how to troubleshoot your existing internet connection. Also, you will get some tips on how to setup a Linksys range extender as well. Let’s get started:

Perform a Ping Test

Firstly, consider performing a Ping test in order to see if you can connect to the outside world or not. Nowadays, several free Ping utilities are available there, still, the best way is to perform a ping test is making use of the command prompt. The process is actually simple.

First of all, open a command prompt and type Ping followed by the IP address of the site.

In case you see that “result timed out”, then there might be problem with your existing modem and the main router. To resolve this issue, update both the devices with the latest and updated version of firmware. Also, place them openly closer to each other.

If you don’t know the IP address, then we insist you dial a toll-free number 1-844-726-2255 and get immediate assistance regarding the same.

Make sure that you are getting the proper power supply

One biggest reason you can’t connect to internet is that may be that your router, range extender, and the modem isn’t getting proper power supply. It may be powered down or unplugged. Ensure that all the mentioned WiFi devices are properly connected and placed within reach of each other and out of the range of cordless phones, microwave, metal appliances, electronic gadgets, baby monitors, toys, Bluetooth speakers, refrigerator and treadmill as well.

If the same issue persists, disconnect them all with each other, unplug them from the main power outlet, wait for a few minutes and plug them back again. Plug in your existing modem first.

You might need a Linksys range extender

They are very helpful in providing you the internet range to far corner of the house. Linksys range extender is also called signal/ WiFi booster, wireless repeater, and range expander.

They have the capability of giving a new life to the dead zones.

Prior to setup your Linksys device, please make sure that your router and the modem are up-to-date and they aren’t over-heated and overloaded with junk files and malware.

  • Now, bring your router within in reach of WiFi range extender and connect them both via Ethernet cable.
  • To access the Linksys extender login page, you have to pull up a web browser and into the address bar type http://extender.linksys.com.
  • Now, onto the displayed Linksys WiFi extender login page, type in the default username and password into the required fields.
  • Hit enter and follow the on-screen instructions.

Note: Make sure that you have a valid Linksys cloud account. If you don’t have, then call our technical department as soon as possible and we will help you regarding the same

If this also doesn’t work, then take a glance to reset your device. The extender Linksys device is generally used with smart wireless internet gadgets such as WiFi routers, computers, and routers.

The Linksys range extender is intended to amplify the range and coverage of existing WiFi network. If you notice that the extender is not working properly even after setting it up with Linksys router WPS button or web-based method, go for the default factory reset process. For this, you have to long press the reset hole on your range extender with the help of a paper clip. Release it as soon as you see blinking green lights on your device. After a couple of minutes, you have to apply the same process on your router as well.

So, our complete guide to troubleshoot the existing internet connection ends her. If you’re facing any issue with your internet connection, you can apply the above tips or seek an advice from our technical department. Simply drop your queries below and we will get back to you shortly.